First visit

From the front door to the car

A first visit takes about an hour. No form asks about your health: your doctor asks you in person, and nothing starts until you have said yes.

The order

What happens, step by step

1
Step 1: Arrive
Park beside the door and come in on the level walk. The front desk has a chair ready and takes your card.
2
Step 2: A talk
Your doctor asks what you want from care, what medicines you take and who else you see. You tell us as much as you like.
3
Step 3: A hands-on exam
Your doctor checks how you stand, move and feel along the spine. You stay dressed, and nothing needs lifting or twisting.
4
Step 4: X-rays, only if needed
If your doctor thinks one is medically necessary, you hear why and you can say no.
5
Step 5: Your plan, and the cost
Your doctor explains what was found and what is suggested. You get the cost in writing, and we do not promise a number of visits.
6
Step 6: Care, if you wish
If you want to go ahead, the first adjustment can be the same day. If you want to think about it, go home and call us.

Bring with you

Your cards
Your Medicare card and any other plan card.
A list of your medicines
Written or on a bottle label. It stays with your doctor, not on a form.
What helps you
Glasses, a hearing aid, a cane or a walker.
Someone, if you like
A spouse, a friend or a grown child is welcome in the room.

Our promises

We will
- Explain each step before it happens
- Stop or slow down when you ask
- Give you the cost in writing before care begins
- Tell you when to see your physician first
We will not
- Ask you to sign up for a block of visits
- Promise a result or a number of visits
- Adjust your neck without explaining the risks first
- Require an x-ray that is not medically necessary

Call, or send a note. We will call back to find a time.